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WordPress as Technical Documentation Platform

Submitted by vinehaish on Thu, 06/07/2012 - 13:55
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Over the last few years, I have developed a variety of technical documents using traditional help authoring tools such as RoboHelp, and XML-based structured authoring environment such as Arbortext. I tried wikis as well, though for internal projects and not for a client.

However, I had never thought of using WordPress (or DRUPAL and others CMS) to develop online documentation.

Few weeks back, I got an interesting query from a UK business, who wants to get their product knowledgebase developed in WordPress. The business has a huge B2B social-community-enabled LMS product. They expressed desire to have their knowledgebase somewhat similar to that of Skype (please see at https://support.skype.com/en-gb/).

Since they wanted it specifically in WordPress, the idea was new to me. I am not unfamiliar with WordPress and I had a look at Skype support centre. I discussed the probability, and pros and cons, with my WordPress specialist associate, Alok.

This client gave me a good food for thought, to explore WordPress (or even other OpenSource CMS such as DRUPAL) as technical documentation platforms. Please see http://enjoytechnicalwriting.com/2012/06/06/wordpress-as-technical-documentation-platform/ for more details.

BR
- Vinish

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Really nice to know.

Submitted by sumees (not verified) on Fri, 06/15/2012 - 09:44.

That WordPress is also becoming a tool for a techwriter. Thanks for this wonderful info.

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This is an awesome post.

Submitted by Anonymous (not verified) on Wed, 06/27/2012 - 12:29.

This is an awesome post. Kudos!

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After looking around for a

Submitted by kijju (not verified) on Thu, 05/16/2013 - 10:41.

After looking around for a suitable wiki to assist with publish lessons and guides for my virtual assistants, I finally decided to go back to my tried and true friend, WordPress. buy term paper

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