WordPress as Technical Documentation Platform
Over the last few years, I have developed a variety of technical documents using traditional help authoring tools such as RoboHelp, and XML-based structured authoring environment such as Arbortext. I tried wikis as well, though for internal projects and not for a client.
However, I had never thought of using WordPress (or DRUPAL and others CMS) to develop online documentation.
Few weeks back, I got an interesting query from a UK business, who wants to get their product knowledgebase developed in WordPress. The business has a huge B2B social-community-enabled LMS product. They expressed desire to have their knowledgebase somewhat similar to that of Skype (please see at https://support.skype.com/en-gb/).
Since they wanted it specifically in WordPress, the idea was new to me. I am not unfamiliar with WordPress and I had a look at Skype support centre. I discussed the probability, and pros and cons, with my WordPress specialist associate, Alok.
This client gave me a good food for thought, to explore WordPress (or even other OpenSource CMS such as DRUPAL) as technical documentation platforms. Please see http://enjoytechnicalwriting.com/2012/06/06/wordpress-as-technical-documentation-platform/ for more details.