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Job Details


  • Technical Writer

    Technical Writer
    20 Aug 2015
    Bangalore
    Experience -

    About the role:\r\n\r\nThe Technical Writer will work as part of an international team of writers documenting McAfee's security software products for the enterprise market. The job is located in our Bangalore, India office, but you will collaborate regularly with other technical writers in the US and Europe, as well as with translators, programmers, project managers, and other specialists in North America, Europe and Asia.\r\n\r\nPrimary Responsibility\r\n\r\nThe writer must be a self-motivating and self-managing writer who can learn complex technologies quickly, and manage the entire process of writing top-quality documentation, soup-to-nuts. The writer will work closely with product teams consisting of programmers, QA engineers, support techs, project and product managers to define documentation requirements, gather technical content, produce drafts for review and release milestones, coordinate document translation with our localization office in Europe, and coordinate final release. The writer will be expected to seek improvements and contribute to improving team process and tools. You will author source XML files, and regular deliverables include PDF installation and user guides, online Help, and release notes.\r\n\r\nExperience & Qualifications\r\n\r\n1. BS/MCA/BE degree and/or equivalent experience.\r\n2. 2-6years experience as a technical writer, preferably in the product software industry.\r\n\r\nCompetencies/Skill sets required for the role: (Must have)\r\n\r\n1. Excellent writing skills. Topic-oriented, structured writing a plus.\r\n2. Excellent project- and time-management skills. Ability to multitask, prioritize, and develop and maintain own schedules.\r\n3. Ability to work either as lone writer on a product team of programmers, QA engineers, project managers or to collaborate closely with other writers as needed.\r\n4. Familiarity writing for a network administrator audience.\r\n5. Ability to quickly learn new technologies, processes, and concepts.\r\n6. Tools: XMetal, DITA Open Toolkit\r\n7. Knowledge of XML, XSLT, CSS, content management.\r\n8. Working knowledge of SVN and VSS\r\n\r\nCompetencies/Skill sets required for the role\r\n\r\n1. Experience working with translators and localization specialists; planning and maintaining localization schedules.\r\n2. Knowledge of other publishing and office software such as FrameMaker, Visio, Photoshop or Paintshop Pro, MindMaps,\r\n3. Familiarity with Internet and networking security technologies and concepts.\r\n4. Ability to innovate, seek process improvements, come up with brilliant solutions.\r\n

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