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Job Details


  • Technical/Senior Technical Writer

    Technical Writer
    02 Jul 2015
    Bangalore
    Experience -

    Alshaya India is a Global in-house center for M.H Alshaya which is a Kuwait Head quartered retail MNC. \r\n\r\nM.H. Alshaya Co. is a leading international franchise operator for over 70 of the world's most recognised retail brands including Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang's, The Cheesecake Factory, Victoria's Secret, Boots, Pottery Barn and KidZania. The company operates over 2,600 stores across diverse customer sectors: Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings and Leisure & Entertainment. \r\n\r\nAlshaya's stores can be found in markets across the Middle East and North Africa, Russia, Turkey and Europe and the company employs more than 40,000 people from over 110 nationalities. \r\n\r\nM.H. Alshaya Co. is the retail business of the Alshaya Group, which was founded in Kuwait in 1890 and today represents one of the most dynamic companies in the Middle East. In addition to its retail operations, the Alshaya Group is active in a number of other sectors including real estate, automotive, hotels, trading and investments. Learn more about the company at www.alshaya.com \r\n\r\nWe are hiring talented folks to be a part of Alshaya India and your profile and accomplishments make a great fit for the position of Technical Writer\r\n\r\nLooking forward to here from you! \r\n\r\nJob Description:\r\n\r\nAnalyzes customer information requirements and product specifications to define technical content strategy and plan. \r\n* Designs and develops written and/or visual product-related information - hard copy, web - (for example, user/configuration/troubleshooting guides), and online information (interactive demos, help systems) integrated into product, for a variety of audiences (end user, system administrators, internal support engineers, product developers, training developers).\r\n* Applies basic foundation of a function's principles, theories and concepts to assignments of limited scope. \r\n* Utilizes professional concepts and theoretical knowledge acquired through specialized training, education or previous experience. \r\n* Exercises independent judgment within defined parameters. Develops expertise and practical knowledge of applications within business environment. \r\n* Acts as team member by providing information, analysis and recommendations in support of team efforts.\r\n\r\n\r\nCandidates with experience must possess:\r\n* Good command over technical writing practices and methodologies. \r\n* Exposure to software product documentation & user experience on a variety of software products on different platforms.\r\n* Experience in writing for Operating Systems or Networking documentation will be an added advantage.\r\n* Implement single-sourcing strategy including content mapping will be an added advantage.\r\n\r\n\r\nKnowledge and Skills:\r\nExisting product family, or new product within a technology.\r\nDesigns, develops, and maintains moderately complex technical information for multiple audiences.\r\nParticipates in multiple projects concurrently.\r\nMay lead a project team in the design, development and delivery of information products for a well defined project.\r\nMay manage moderately complex projects by engaging outsource vendors for development of deliverables.\r\nDesired Skills :\r\n* Excellent Writing Skills \r\n* Familiarity with different Operating Systems \r\nKnowledge of Authoring tools\r\n* Experience in documentation Enterprise Software - Example: Systems/networking domain\r\n* Experience in Agile development process\r\n* Able to work to create simple documentation from complex technical information\r\n* Willingness to work with Global cross functional teams.\r\n

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