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Job Details


  • Technical Publishing Engineer-IV

    Technical Writer
    10 Feb 2015
    Bangalore
    Experience -

    About the Organization : Our Client is an US based IT Product Organization.\r\n\r\nRole and Responsibilities : \r\n\r\n- Designing, creating and editing technical documentation, including online help, administrative and deployment guides, release notes, security bulletins, knowledge-base articles, command line references and configuration examples in a variety of electronic formats. \r\n- Working closely with globally-distributed customer and subject-matter-expert (SME) teams across engineering, quality-assurance, product-management and marketing.\r\n- Researching and thoroughly understanding secure-connectivity concepts and product domains (including SSL VPN, Network Access Control, SAML, SSO, FIPS, SNMP, certificate-based authentication, virtualization and client-side mobility) through engineering specifications, team discussions and product usage. This includes developing expertise with the organization's client and server user interfaces and user workflow.\r\n- Ensuring the highest standards of documentation quality through accuracy, clarity, completeness and brevity.\r\n- Assisting with the creation of project schedules, procedures, and standards for measuring documentation quality.\r\n\r\nSkills and Expertise looking for :\r\n- Experience : 10 + Years of experience in end to end technical documentation.\r\n- Relevant experience as a technical writer in support of complex engineering projects for technical audiences (e.g., system administrators, network administrators, developers) and non-technical end users.\r\n- Bachelor’s degree (master’s degree preferred) in relevant field (e.g., journalism, mass communication, engineering, computer science).\r\n- Experience with topic-based structured-writing and publication tools like FrameMaker, Epic Editor, Illustrator, MadCap Flare, TeamSite, RoboHelp, Photoshop, Word, Visio & Documentum.\r\n- Familiarity with industry-standard electronic documentation formats, including XML and HTML.\r\n\r\nAbility to:\r\n- Handle complex assignments independently in a fast-paced environment with moderate supervision.\r\n- Plan, schedule and manage documentation development projects.\r\n- Research subjects leveraging a variety of sources, including engineering specifications, hands-on product usage, and interaction with development, testing, marketing, sales and support.\r\n- Clearly communicate complex technical concepts (both orally and orthographically).\r\n- Create quality documentation in a variety of formats under strict project schedules.\r\n- Proven success interacting with diverse and globally distributed team members.\r\n- Flexibility and a willingness to jump into new challenges. \r\n- Knowledge of networking and network security.\r\n- Experience with Agile development methods and user-experience concepts is a plus.\r\n\r\n\r\n\r\nNamrata Nayak\r\n

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