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Job Details


  • Technical Writer

    Technical Writer
    08 Jan 2015
    Bangalore
    Experience -

    Key Responsibilities:\r\n\r\n- Work with development team, QA, and product managers to develop and maintain end-user/system administration documentation.\r\n- Independently write new documentation based on use cases, user stories, feature requirement documents, specifications, information from developers and product managers, and use of the product.\r\n- Learn the product functionality through interviews with subject matter experts, personal use and experimentation .\r\n- Documentation to be grammatically correct, and relevant technical information to Support engineers on time for troubleshooting and case resolution purposes. \r\n- Full responsibility for editing Documents and articles by following KB Editing guidelines and processes, researching various sources of information and interacting with SMEs \r\n- Proactively research product changes to determine scope of edits for assigned areas of documentation \r\n- Revise documentation to incorporate product updates and product enhancements requested by customers and internal stakeholders \r\n- Proofread and edit documentation to ensure consistency of language and style \r\n- Partner with other teams such as Support, Training, and other departments to understand and respond to documentation needs \r\n\r\n7-8 years of Technical Writing Experience \r\nTechnology \r\n- Technical writing experience writing user guides, procedural information and reference information.\r\n- Ability to edit content for grammar, language and follow and apply style guide.\r\n- Ability to work collaboratively with employees within the group and across functions.\r\n- Ability to articulate (written and verbal) complex technical topics clearly.\r\n- Strong project management, time management and editorial skills.\r\n- Excellent oral and written English communication skills, self-motivated, detail-oriented \r\n- Ability to describe and communicate a process, system and/or product in an organized professional document\r\n- Knowledge of documentation process including writing, editing, graphics, production, Help authoring and information design\r\n- Ability to create high-quality documentation while making tradeoff decisions; experience in meeting tight deadlines and adapting to changing priorities\r\n- Willingness and desire to grow and develop in a fast-paced environment\r\n- Experience working with Linux platform desirable\r\n- Knowledge of client-server systems and networking concepts\r\n- Technically inclined with ability to grasp complex technical concepts\r\n- A self-disciplined with ability to work under minimal or no supervision \r\n\r\nWe are mandatorily looking for experience in \r\n- Linux and Agile Environment. \r\n- Should have experience in Wiki documentation\r\n- Version Control –(Content Management Systems, SVN) MsWord, Frame maker OR Robo help; Visio (MS)\r\n - Should be able to work as an Independent contributor.

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