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Job Details


  • Technical Writer - Bangalore, India

    Technical Writer
    08 Dec 2014
    Bangalore
    Experience -

    Reporting to a Documentation Lead or Documentation Manager, the Technical Writer designs, develops, and delivers technical documentation to support the products of Innovatia clients. \r\n\r\nThe Technical Writer possesses and applies expertise to interview SMEs and conduct research necessary to produce accurate, comprehensive, effective and concise information assets for various audience types.\r\n\r\nIdeal Candidate\r\n• Flexible, adaptable to changing requirements, scope, and schedule\r\n• Proven record for on-time delivery\r\n• Excellent written and oral communication skills\r\n• Has experience in planning and developing technical documents in an Agile environment\r\n• Has experience in a structured authoring environment\r\n• Possesses a strong background in designing and developing work processes-related information assets \r\n• Demonstrates structured writing competencies\r\n• Demonstrates strong leadership and customer facing skills\r\n• Has experience working with remote team members, and leveraging best practices and enabling technologies to do so effectively\r\n\r\nResponsibilities\r\n• Analyzes source content\r\n• Designs information for conciseness, accuracy, effectiveness, and eliminates non-essential content\r\n• Organizes and facilitates Working Sessions and Review Sessions with SMEs, ensuring focus and timely results\r\n• Interfaces directly with multiple stakeholders within the client base\r\n• Manages multiple information assets and delivery schedules in a dynamic environment\r\n• Adheres to Quality Assurance practices prior to distributing information assets to the clients\r\n\r\nRequired Skill Set\r\n• Post-secondary degree in a relevant field\r\n• 5 + years of technical writing experience, preferably in telecommunications\r\n• Strong customer-facing written and verbal communication skills\r\n• Ability to identify risks, impacts, and mitigation strategies, and to clearly communicate such to Program/Project Managers\r\n• Structured writing skills/competencies\r\n• Ability to work under pressure and meet aggressive timelines\r\n• Quickly understand complex technical concepts\r\n• Must be able to analyze and understand highly technical, incomplete, and /or ambiguous product information or feature specs and identify gaps and risk\r\n• Proficiency in DITA XML\r\n• Working knowledge of Agile environments\r\n

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