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Job Details


  • Technical Writer - Product Development (5-7yrs exp)

    Technical Writer
    06 Dec 2014
    Bangalore
    Experience -

    Ariba, Inc (an SAP company) is the leading provider of collaborative business commerce solutions. The Ariba® Commerce Cloud combines industry-leading software as a service (SaaS) technology with the world's largest web-based commerce community to provide everything that businesses need to discover, connect, and collaborate with a global network of trading partners. Over 300,000 companies, including more than 80 percent of the Fortune 500, use Ariba’s solutions as their chosen platform to drive more efficient inter-enterprise commerce.\r\nThe Documentation Team is looking for a Technical Writer to create new documentation or update existing documentation for features developed for our on-demand solutions and the Ariba Network. \r\n\r\nDuties and Responsibilities \r\n• Fulfill roles as both a dedicated member of a company-wide documentation team and an integrated, co-located member of an engineering team that uses an "agile" (also known as eXtreme Programming) development process.\r\n• Work closely with engineering team members on a daily basis to provide design feedback and user interface text and documentation in short, five-week engineering sprints.\r\n• Plan and track own work assignments and deliver assignments on schedule with high quality.\r\n• Represent documentation team in engineering meetings.\r\n• Document new features and maintain current documentation set.\r\n• Become an active member in Ariba’s emerging user community by creating new content for the community, respond to feedback on existing content, or answer user questions. \r\n\r\n\r\nWe want to talk to you if:\r\n• You have at least five years of experience in writing technical documentation, ideally for large enterprise resource planning systems, cloud-based solutions, and adapters. \r\n• Exposure to web services, CXML and API documentation.\r\n• You thrive in a fast-paced, deadline-driven, and Agile-based engineering environment.\r\n• Your technical aptitude allows you to learn new features, products, and solutions quickly. You are able to grasp how features work and how they relate to other parts of the product. You love working with complex technical systems. \r\n• You have written for a multitude of audiences – end users, administrators, system integrators, business managers, support and services organizations, partners and resellers.\r\n• You have a clear writing style and superb content organization skills. \r\n• You are comfortable working with developers to advocate for the user experience and know how to represent documentation requirements during product design and implementation.\r\n• You have a strong command of English grammar and are able to self-edit.\r\n• You are able to manage writing tasks for multiple, overlapping product releases and deliver on schedule without compromising quality.\r\n\r\n\r\nBasic Minimum Qualifications \r\n• Bachelor's degree in Computer Science, English, or a related field \r\n• Five to ten years of technical writing or other relevant experience\r\n• Experience in documenting procurement or e-commerce applications\r\n• Intermediate to advanced FrameMaker skills\r\n• Experience in using DITA \r\n• Basic understanding of HTML and XML\r\n• Experience in using Robohelp \r\n• Siebel CRM, Jira, Perforce (or other source control systems), Captivate, Visio, Powerpoint, Excel or similar tools knowledge a plus\r\n\r\n

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