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Job Details


  • Technical Writer Lead - 9- 12 years

    Technical Writer
    18 Nov 2014
    Hyderabad
    Experience -

    MUST Knowledge - SDLC , Agile , Process knowledge mandatory\r\n\r\nWe are seeking a Lead Technical Writer with experience writing high quality documentation and a passion for communicating, along with expertise in turning complex concepts into concise, understandable end-user documentation for the target audience (Internal & External)\r\n \r\nThe Ideal candidate will:\r\n• Work collaboratively with internal & external customer.\r\n• Share expertise in presenting information based on standard corporate formats/ branding.\r\n• Analyze, develop, proofread and deliver content for online help systems, user guides, technical manuals and corporate internal publications.\r\n• Optimize support content for usability and accessibility, while maintaining a high bar for quality\r\n• Perform moderately complex problem solving with assistance and guidance in understanding and applying company policies, processes and deadlines\r\n \r\nJob Description:\r\n• Use superior writing skills and extraordinary attention to detail to evaluate, uphold, implement.\r\n• Gather requirements from customer representatives and delivers documentation that meets defined requirements.\r\n• Design and write documentation that communicates key messages at a level clients/media can fully understand. Design documents keeping in mind the target audience and with the essence that would kindle the audience interest.\r\n• Strong research skills including gathering and analyzing data from multiple sources (subject matter experts, project managers) to develop Web content, and possibly training materials and online help content.\r\n• Assist in coordinating, planning, facilitating and communicating project milestones and activities for projects within the organization.\r\n• Proven skills to make corrections to the grammar, perform spell check and do necessary corrections and proof reading as per the need to ensure that they are presented in a straight and crisp manner.\r\n• Ensure that the spellings used in the sentences are in accordance with USA/other geography styles \r\n• Be able to visualize the document structure and create templates with guidelines.\r\n• Create marketing brochures, adverts, newsletter articles, demos, visuals and other training materials.\r\n• Strong analytical, planning, organizational, and time management skills \r\n• Maintains an open line of communication and adapts content to best meet customer needs.\r\n• Manage multiple assignments, simultaneously, while working independently and/or with others, building strong working relationships across board.\r\n• Excellent Stakeholder Management & Proficient Computer skills using MS Suite\r\n• Support ad hoc requests from the business and senior management.\r\n \r\n \r\nDesired Candidate Profile:\r\n• Bachelor’s Degree in Business /Technology/ English.\r\n• 9-12 years of related Technical Writing experience.\r\n• Exceptional communication skills in written & spoken English \r\n• Ability to multitask & consistently meet aggressive deadlines in a fast-paced/Software Services environment.\r\n• Experience in different types of writing styles: Expository & Descriptive.\r\n• Expertise in documentation styles like Installation guides, User Guides, wikis, Quick reference guides and release notes\r\n• Experience in Web design and computer graphics will be an add-on\r\n

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