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Job Details


  • Career Opportunity with Informatica, Bangalore

    Technical Writer
    26 Sep 2014
    Bangalore
    Experience -

    Our Company \r\nInformatica Corporation (NASDAQ: INFA) is world’s number one independent provider of data integration software. Organizations around the world gain a competitive advantage in today’s global information economy with timely, relevant, and trustworthy data for their top business imperatives. More than 4,350 enterprises worldwide rely on Informatica to access, integrate, and trust their information assets held in the traditional enterprise, off premise and in the Cloud\r\n\r\nOur Team\r\nThe Informatica Documentation team documents all Informatica products, from PowerCenter to CEP. The doc team also manages the Informatica How-To Library, where customers can download articles that dig deeper into features and products. We work closely with Dev, QA and support teams to develop product documents and enhance customer experience. We contribute to the GCS Knowledge Base as well. We are a dynamic global team spread across geographies to serve our customers internally as well as externally.\r\n\r\nYour Opportunity\r\nWe are looking for a highly motivated individual with strong record of achievement to join the ILabs doc team as a Lead / Principal Technical Writer for documenting the Informatica products and solutions. \r\n\r\nAs a Lead / Principal, you are expected to play a major role in the planning and development of the product documentation. You should own the overall product documentation and ensure that the quality, technical accuracy and customer focus are maintained in the deliverables.\r\n\r\nYou will be working in a fast-paced environment alongside energetic software developers, QA engineers and support engineers\r\n\r\nOur Ideal Candidate\r\n\r\n• Should possess excellent writing and strong project management skills.\r\n• Should be comfortable working both independently and collaboratively. \r\n• Should be able to understand the global impact of his/her actions, meet deadlines and take calculative risks. \r\n• Should have proven track record of collaboration with engineering members. \r\n• Should have knowledge on doc processes and doc tools. \r\n• Should have independently executed and managed the projects. \r\n• Should possess the ability to understand technical concepts, customer requirements and translate that information in documents.\r\n• Should possess leaderships skills. Should be able to coach junior writers and enhance their writing skills.\r\n\r\nYour Responsibilities\r\n• Understand product architecture and document Informatica’s ILM products using conceptual, task-based, and reference formats.\r\n• Plan documentation effectively by developing doc plans from agile stories, maintain schedules and share documentation status with stakeholders.\r\n• Install product builds and test functionality against the documentation for improving the usability and technical quality of docs.\r\n• Develop API documents.\r\n• Ensure cross-team coordination by working with development, QA and support staff as needed.\r\n• Edit documentation for completeness, style, and accuracy to ensure that it reflects Informatica’s commitment to quality. \r\n• Document How-To articles (H2L) which help customers solve specific feature/task related questions of customers.\r\n• Mentor Junior writers to improve their writing skills.\r\n• Contribute to process improvements for enhancing efficiency.\r\nYour Qualifications \r\n• 9+ years technical writing experience (software)\r\n• BA/MA/BS/MS (engineering, humanities, social sciences)\r\n• Experience writing to DBA audience (Oracle, Sybase, SQL Server, and DB2)\r\n• Experience with databases, SQL, Eclipse, XML, application servers, ERP, CRM, and data warehousing\r\n• Experience with DITA and XMetaL\r\n• Experience with help systems (Web Browser-based Help, Eclipse Help, Microsoft HTML Help)\r\n• Excellent analytical and written communication skills\r\n• Excellent leadership and project management skills\r\n• Ability to quickly learn technical information\r\n• Ability to meet deadlines and help others meet them\r\n• Ability to multitask, prioritize, and develop schedules\r\n• Ability to quickly learn technical information\r\n• Helps develop and fine-tune documentation processes\r\n• Understands the customer requirements and incorporates them into the documentation\r\n• Is attentive to detail and accuracy, is committed to excellence, and owns and acts on quality problems\r\n\r\nCandidate should also possess knowledge of the following.\r\n• Unix/Linux operating systems\r\n• Microsoft Windows operating system\r\n• Experience with content management systems\r\n• Knowledge of XMetal, DITA specializations, style sheets, XSLT transformations\r\n• Working in Agile development cycles\r\n• Experience working with a translation team to produce PDFs and online help in multiple languages\r\nInformatica offers a competitive compensation package that includes base salary, medical, retirement and employee stock purchase (ESP) programs, flexible time off and more. Our generous benefits vary depending on your geographic work location. It’s an exciting time to work at Informatica, you can learn more about our company, and our products and services at www.informatica.com We are an Equal Opportunity Employer (EOE).\r\n

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