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Job Details


  • Information Developer Specialist

    Technical Writer
    11 Sep 2014
    Bangalore
    Experience -

    Job Description\r\n\r\nNo. of Position: 3\r\n\r\nJob Location: Bangalore\r\n\r\nLevel: Specialist (3 to 9 years)\r\n\r\nThis req. is for technical writer but we want somebody with technical experience as well. The person who can understand the technology well and comprehend and make power point presentation & deliver the product description to team members.\r\n\r\n• Analyzesc ustomer information requirements and product specifications to definetechnical content strategy and plan. Designs and develops written and/or visualproduct-related information - hard copy, web - (e.g.,user/configuration/troubleshooting guides), and online information (interactivedemos, help systems) integrated into product, for a variety of audiences (enduser, system administrators, internal support engineers, product developers,training developers). \r\n• Authors,builds, compiles, and tests online information and/or sets-up, loads and testssystems hardware to create information deliverables and provide feedback onease of use and user interfaces to product development. \r\n• Creates procedural videos to capture product overview and configuration\r\n• Asa customer advocate, helps define/refine product requirements. \r\n• Develop sstandards and style documents and templates, scripts, style sheets, and scriptand graphic libraries to ensure common look-and-feel. \r\n• Interfaces with cross-functional areas as a member of the product development team, suchas marketing, test, support, and manufacturing.\r\n• Applies developed subject matter knowledge to solve common and complex business issueswithin established guidelines and recommends appropriate alternatives. \r\n• Workson problems/projects of diverse complexity and scope. Exercises independentjudgment within generally defined policies and practices to identify and selecta solution. May act a team or project leader providing direction to teamactivities and facilitates information validation and team decision-makingprocess. \r\n• Ableto handle most unique situations. May seek advice in order to make decisions oncomplex business issues.\r\n\r\n\r\nDesiredSkills :\r\n\r\n• Familiaritywith different Operating Systems \r\n• Experiencein documentation Enterprise Software – Example: Systems/networking domain\r\n• Experiencein Agile development process\r\n• Willingnessto work with Global cross-functional teams. \r\nCriticalCompetencies to Drive Business Results: \r\n• CoreTechnical Leadership\r\nDemonstrates leadership in the development of technical innovations and inensuring optimum collaboration and knowledge sharing of technical insights\r\n• ProjectLeadership & Troubleshooting\r\nActively works to resolve project challenges and facilitate knowledge transferbetween team members focused on shared objectives\r\n• TechnicalBreadth/Depth\r\nDemonstrates motivation to build deeper technical depth in area-of-expertise,and inform that knowledge base through understanding of associated areas\r\n• Customer-CentricFocus\r\nEnsures that a positive customer experience informs both the approach to work,the quality demonstrated, and the endpoint for measuring success\r\n• ThoughtLeadership\r\nUnderstands how businesses operate and uses this context to drive innovationand ethical decision-making\r\n

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