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Job Details


  • Technical Writer

    Technical Writer
    08 Aug 2014
    Bangalore
    Experience -

    Two to six years of relevant experience as a technical writer in a technical publication environment. Must develop complete documentation suites for new products, reorganize existing documentation suites, be detail-oriented, and flexible.\r\n\r\nEducation\r\n\r\n• Bachelor’s Degree (Computer Science/Electronics & Communication/Telecommunication)\r\n\r\nResponsibilities\r\n\r\n• Writing or revising descriptive and procedural documents for the intended users. Researching content and audience information, using specifications, existing information, and interviews the subject matter experts (SMEs) to develop customer documentation\r\n• Ensuring quality in the product documentation, that is, delivers documents that meet NSN documentation standards of style, writing quality, and format for online help, and technical manuals\r\n• Working with cross-functional teams to identify risks, solve problems, determine content requirements, and maintain progress\r\n• Driving innovation and content quality with stakeholders\r\n• Contributing to standards, conventions, and processes\r\n• Strong analytical problem determination/solving skills\r\n• Troubleshooting tool issues\r\n• Proficient editorial competence, with the ability to follow and apply NSN Style guidelines\r\n\r\nSkills/Knowledge\r\n\r\n• Excellent communications and writing skills\r\n• XML, DITA, DITA-OT publishing\r\n• Setting up documentation build environment\r\n• Experience using content management system (SVN)\r\n• Proven ability to research, plan, and deliver solutions taking into account industry best practices, as well as business and technical requirements\r\n• Ability to handle multiple tasks\r\n• Ability to work well in a team\r\n• Knowledge of documentation life cycle\r\n\r\nAssets\r\n\r\n• Telecommunication and IP experience or knowledge\r\n• Working in Agile environment\r\n• Knowledge on Oxygen\r\n• Experience working with global teams

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