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Job Details


  • Sr. Technical Documentation Specialist

    Technical Writer
    15 Jul 2014
    Bangalore
    Experience -

    Provide customers, partners, and employees with technical information in a print or online format that describes Pegasystems’ Decisioning framework product offerings so that they understand the benefits of this technology, as well as how to use the technology in their business; and determine the best way to present information to meet the needs of the audience.\r\n\r\nDuties and Responsibilities\r\n\r\n• Continually increase depth and breadth of knowledge about Pegasystems’ products, and develop domain expertise to ensure high-quality, accurate documentation.\r\n• Determine the best format (extranet Web page, Help system topics, user guide, API Documentation etc.) to present information to meet audience needs.\r\n• Produce customer-focused documentation (print and online) according to plans and schedule, ensuring that the documents are accurate and meets audience needs. \r\n• Interact regularly and effectively with product managers, software developers, technical trainers, QA engineers, and other departments as necessary to develop good working relationships and acquire the product information that appears in our documentation\r\n\r\nRequired Qualification\r\n\r\n• BE/ B.Tech / MCA or equivalent\r\n• 4-6 years of development experience preferably in a product development company.\r\n• Demonstrates knowledge of good technical writing through written materials: able to explain concepts and processes clearly and effectively in writing.\r\n• Understands how to organize and present a variety of technical material to a variety of audiences.\r\n• Can produce both print and online documentation using various software tools, and can teach others in the group. Knowledge of Adobe product suite like Framemaker, Professional is a preferable\r\n• Understands the computer technologies that support Pegasystems’ products, and can learn new features or products quickly.\r\n• Keeps current with new trends and development in software technologies \r\n• Knowledgeable in using one or more of the following technologies: Java, JEE, XML, HTML, JavaScript, SQL\r\n• Makes and keeps commitments; meets schedules and deadlines and completes assignments, projects, and goals within the allotted timeframe and budget.\r\n• Possesses the appropriate level of technical/functional expertise and knowledge.\r\n• Continuous learning and development\r\n\r\n

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