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Job Details


  • Junior Technical Writer / Fresher

    Technical Writer
    23 Jun 2014
    Coimbatore
    Experience -

    Job Description:\r\n Exterro is looking for a Junior Technical Writer to contribute to and support in,\r\n1. Creation and maintenance of information products including, user manuals, online help guides, release notes, RFIs (Request for Information documents) and Technical specification documents.\r\n2. Developing product value propositions, key features & benefits, SWOT, marketing and positioning messaging (for key Functionality /product offerings) by way of Industry watch, competitive analysis, etc.\r\n3. Writing, editing and coordinating internal and external communication. This will include managing:\r\n4. Collateral (content for product brochures, product information notes etc)\r\n5. Website content\r\n6. Intranet content\r\n7. Creating and maintaining uniform standards and quality requirements in the product relevant to usage, spelling, grammar (capitalizations), punctuation, tone, formatting, and common style problems.\r\n \r\nRoles and Responsibilities include, but are not limited to:\r\n1. Gain in-depth knowledge of product and specific functionality through product use, online help guides, interviewing product development teams and business analysts.\r\n2. Work with business analysts and product marketing team to capture product/functional information and use cases. Distill key functionality and benefits into core product marketing messages.\r\n3. Understanding the scope of product or functionality to create/edit user manuals, release notes, product roadmap documents, technical and specification documents and RFI (Request for Information) documents.\r\n4. Develop product marketing components including product positioning messaging, value propositions, key features & benefits, SWOT, etc.\r\n5. Review existing documentation activities for content correctness, flow, structure, language, ease of use etc. Improvise and refine technical documents and other existing material.\r\n6. Assist product releases with on-time delivery of good quality user documentation and product marketing collaterals.\r\n7. Work with UI team to ensure all communications are brand compliant and product builds go out in compliance with style guides / standards. Formulate appropriate guidance documents where none exist. Systematically and consistently comb through the product and work with development team to rectify errors before every release.\r\n8. Help coordinate the layout, structure, flow, style, organization and overall look and feel of user documentation and product marketing collaterals.\r\n9. Conduct appropriate research to identify new ways to deliver effective documentation for end users.\r\n10. Get feedback from business analysts, R&D engineers and suggest documentation approaches and develop procedures (e.g. creation of standard templates) to expedite and reduce cycle time.\r\n11. Assist in developing website and Intranet content.\r\nDesktop publishing: \r\n? Create spreadsheets, graphs, charts\r\n? Create PowerPoint presentations\r\n? Basic graphics and illustrations\r\nSkills and Experience:\r\n1. MBA or Master’s Degree in any marketing/communications , Bachelor of Enginering subject is preferred. \r\n2. Proficient in Microsoft Office Suite of applications especially, Microsoft Word, Excel and PowerPoint.\r\n3. Strong technical knowledge in the given field with a good grasp of technical terminology.\r\n4. Excellent analytical and written communication skills and the ability to capture and comprehend abstract information.\r\n5. Ability to write in a simple, concise and accurate manner.\r\n6. Good command in US English.\r\n7. Good research and documentation skills.\r\n8. Help develop and fine-tune documentation processes.\r\n9. Ability to quickly learn technical information and meet deadlines and help others in the team, meet their deliverables too.\r\n10. Understand product marketing requirements and incorporate them into the documentation.\r\n11. Attentive to detail and accuracy, committed to excellence, and owns and acts on quality problems.\r\n12. Ability to multitask, prioritize and develop schedules.\r\n\r\nAbout Us :\r\nExterro, Inc. is a Product development company that develops software for the legal industry. It has satellite offices located in Chicago, USA and Coimbatore, Tamil Nadu, India. Exterro is the fastest growing independent legal software development company in the world. We combine corporations and legal firms need for managing legal holds, e-discovery project management, information governance, and mitigating risks into an integrated suite. Exterro R&D Pvt. Ltd. located at Tidel Park, Coimbatore, Tamil Nadu, India is a wholly owned subsidiary of Exterro, Inc., located at Beaverton, OR, USA. The research, design, development and enhancements of Exterro’s software products are carried out at Exterro R&D Pvt. Ltd.\r\nWebsite : www.exterro.com

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