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Job Details


  • Senior Technical Writer(4+yrs)

    Technical Writer
    17 Jul 2013
    Bangalore
    Experience -

    Senior Technical Writer\r\nSummary\r\nWrites, edits, and revises technical documentation for RSA products. Compiles information through research, hands-on product experience, and interviews with subject-matter experts. Organizes, analyzes and translates information into organized content for use by RSA customers, partners and employees. Uses various authoring and desktop publishing software tools to produce finished documents, including printed and electronic publications, and integrated online help systems. Responsible for developing or executing project plans and schedules, and delivering accurate and timely documentation.\r\nPrimary Duties and Responsibilities\r\n• Develop and maintain documents for users, administrators, installation, configuration, and online help.\r\n• Learn the product through hands-on experience (installing, configuring, and testing features).\r\n• Study engineering and product management artifacts, and interact with cross-functional teams to understand product features.\r\n• Participate in documentation project scheduling and planning meetings.\r\n• Complete writing assignments as scheduled by project leads.\r\n• Work collaboratively with cross-functional teams.\r\n• Scope, define, and create new documents. \r\n• Peer review documents from other writers.\r\n• May seek customer input and take responsibility for customer situations\r\n• Participates in the design and development of documentation presentation, distribution systems, and existing processes, recommending solutions and improvements.\r\nREQUIRED SKILLS\r\n• Excellent writing and communication skills\r\n• Ability to clearly express complex ideas and concepts\r\n• Knowledge of best practices in technical communication\r\n• Ability and desire to collaborate with others\r\n• Working knowledge of the documentation tools, such as FrameMaker, Acrobat, and Dreamweaver\r\n• Project management skills\r\n• Strong problem solving skills\r\n• Strong computer skills\r\n• Ability to work and thrive in a dynamic, fast-paced environment\r\nEDUCATION\r\nBachelor’s degree and/or certificate of completion of a University program in Technical Writing\r\nEXPERIENCE\r\nMinimum of 4 years experience in technical writing.\r\n

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