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Job Details


  • Technical Writer

    Technical Writer
    22 May 2014
    Bangalore
    Experience -

    Two to seven years of relevant experience as a Technical Writer in a technical publication environment. Technical Writer must develop complete documentation suites for new products and be able to reorganize existing documentation suites. You should write well, be detail-oriented, and flexible. Additionally, you must demonstrate consistent, high-level use of technical writing principles and techniques for documentation.\r\n\r\n\r\nEducation\r\n• Bachelor’s Degree (Computer Science / Electronics & Communication/Telecommunication)\r\n\r\nResponsibilities\r\n• Writing or revising descriptive and procedural documents for the intended users, researching content and audience information, using specifications, existing information, and interviews with subject matter experts (SMEs) to develop customer documentation\r\n• Ensuring quality in the product documentation, that is, delivers documents that meet NSN documentation standards of style, writing quality, and format for online help, electronic documents, and technical manuals\r\n• Working with cross-functional teams to identify risks, solve problems, determine content requirements, and maintain progress\r\n• Driving innovation and content quality with stakeholders\r\n• Contributing to standards, conventions, and processes\r\n• Strong analytical problem determination/solving skills\r\n• Troubleshooting tool issues\r\n• Proficient editorial competence, with the ability to follow and apply NSN Style guidelines\r\n\r\n\r\nSkills/Knowledge\r\n• Excellent communications and writing skills\r\n• XML, DITA, DITA-OT publishing, rich media\r\n• Setting up documentation build environment\r\n• Experience using content management system (SVN or ClearCase)\r\n•Proven ability to research, plan, and deliver solutions taking into account industry best practices, as well as business and technical requirements\r\n•Ability to handle multiple tasks\r\n•Ability to work well in a team\r\n•Knowledge of documentation life cycle\r\n\r\n\r\nAssets\r\n• Telecommunication and IP experience or knowledge\r\n• Working in Agile environment\r\n• Knowledge in FrameMaker, Oxygen, Captivate\r\n• Experience in working with global teams\r\n

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