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Job Details


  • Technical Writer

    Technical Writer
    20 Mar 2014
    Bangalore
    Experience -

    Position Overview:\r\n\r\nWe at Replicon are seeking for a hardworking and enthusiastic Technical Writer to join the leader in cloud-based time tracking company - trusted by 1.5 Million Users. Your role is to lead, plan, and write product documentation of Replicon’s Could solutions. This position will work collaboratively with various departments in our North America offices for content and documentation needs, however own the execution of the projects assigned.\r\nResponsibilities:\r\n• Deliver high quality, user-friendly product documentation (manuals and online help of our SaaS solutions) for external and internal customers \r\n• Gather information for the documentation by studying specs, working with products, evaluating websites and forums, and speaking with contacts in Engineering, Product Management, Product Marketing, Technical Support, and other organizations. \r\n• Manage the complete process and schedules for each document, including authoring, editing, review, testing, production, and distribution\r\n• Organize work to reliably meet schedules, while maintaining flexibility to address new projects as they arise\r\n• Contribute to development of style standards and processes and consistently apply the guidelines once they are in place\r\n• Continually look for opportunities to improve existing documents and processes\r\n\r\nQualifications:\r\n\r\n• 3 - 5 years’ experience writing user documentation and tutorials for software products\r\n• Bachelor degree in English Literature or equivalent\r\n• Excellent verbal communication and writing skills, with a clean and direct style and ability to organize content well\r\n• Exceptional attention to detail\r\n• Ability to produce quality documentation with aggressive deadlines\r\n• Ability to analyze the subject from the user’s point of view and seek out the required information\r\n• Advanced computer skills especially Frame Maker, RoboHelp, Acrobat Pro, Photoshop, Word, HTML experience is also required. \r\n\r\nNote: Please provide samples highlighting your ability to simplify concepts and organize content to create a highly usable document. An ideal sample would be a 20+ page manual or help system that both explains features and outlines the steps to complete tasks.\r\n

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