Job Details

  • Technical Writer

    Technical Writer
    27 Jan 2014
    Experience -

    Please visit us at www.jamcracker.com. \r\n\r\nJOB DESCRIPTION\r\n\r\nPosition Type: Full Time \r\n\r\nLocation: Bangalore\r\n\r\nPosition Requirements: Technical Writer \r\n\r\nResponsibilities:\r\n\r\n• Develop customer focused documentation to meet target users" needs (administrators, end users and developers) by providing intellectual depth, and assuring accuracy and completeness\r\n• Developer user guides, admin guides for customers\r\n• Develop and maintain all training materials\r\n• Responsible for delivering on schedule, all documentation required for a customer. \r\n• Develop and maintain online help\r\n• Develop and maintain documentation for the developer community.\r\n• Develop process for obtaining feedback, and for and improvement of product documentation. \r\n• Deliver administrator and end user training to customers. \r\n• Develop self-paced training\r\n\r\n\r\nRequired skills \r\n\r\n• Excellent oral and written communication skills in English required.\r\n• 4 to 6 years of dedicated technical writing experience developing documentation for enterprise applications, software products, web applications, network management applications, or equivalent. Manage documentation projects single handedly, manage projects plans, scoping, and implementation in aggressive timelines. \r\n\r\nMust be able to provide accurate estimates on all Technical writing projects and meet those dates.\r\n\r\n• Flexibility in working hours.\r\n• People management skills. \r\n• Experience developing and delivering technical trainings to the customers. \r\n• Excellent time management skills. Must be able to multi-task.\r\n• Must be able to excel in a fast paced start-up environment and be willing to meet aggressive deadlines. \r\n• Proficiency using: Adobe Frame Maker, MS Word, and PowerPoint \r\n\r\n\r\n\r\nMust To Have.\r\n\r\n• Experience using WebWorks, HTML, Robo help, CSS, Microsoft Visio, Graphics applications (such as Adobe Photoshop), Dream Weaver, Microsoft Flash preferred.\r\n\r\n• Experience in writing technical documents for software applications/products \r\n\r\n• Knowledge about Computer programming languages such as Java, C/C++ is required.\r\n\r\n• Experience in JavaScript, HTML, XML will be helpful.\r\n\r\nNice to Have: Knowledge in DITA\r\n\r\nEducational Background\r\n\r\n• BA degree in English, Technical Communications, or equivalent, required.\r\n\r\n

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