Technology and tools: Familiarity with XML authoring tools and topic-based information development/DITA concepts highly desired. Hands-on experience in working with variables, conditional text, and single-sourcing techniques within an XML environment also highly desired. Experience with LiveContent Architect/Trisoft is a plus. Experience with JIRA, Confluence, and FTP clients desired. Excellent command of FrameMaker is a plus. Knowledge of Illustrator, Acrobat Pro, and Photoshop desired. Familiarity with print and color technologies a definite plus.