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Job Details


  • Content Analyst

    Technical Writer
    22 Oct 2013
    Bangalore
    Experience -

    Your Opportunity\r\n\r\nWe are looking for a highly motivated individual to create and manage the content within our internal and external Knowledge Base. In this role, you will be required to use your writing and editing skills to ensure that the knowledge base articles published are of highest quality. \r\n\r\n\r\nYour Responsibilities\r\nAs an integral part of the KB team, you will be expected to:\r\n• Plan, develop and write highly technical information that describes the functionality and behavior of Informatica products\r\n• Edit Knowledge Base articles for completeness, style, and accuracy to ensure it reflects Informatica's commitment to quality\r\n• Gather information from technical specialists and SMEs and write FAQs, technical tips and white papers on common problems reported by customers\r\n• Communicate newly published documents to the support technical community\r\n• Understand and gain hands on experience on Informatica products.\r\n \r\n\r\nYour Qualification\r\n• 2-3 years in the field of technical writing\r\n• Bachelor’s degree in IT/English/Journalism or equivalent technical experience \r\n• Certification in Technical Writing or Instructional Design will be an added advantage.\r\n• Excellent writing, documentation and presentation skills\r\n• Awareness of Knowledge Base concepts or web publishing tools is a plus\r\n• Proficiency in MS Office is mandatory. Proficiency in Adobe Acrobat suit is preferred\r\n• Knowledge of relational databases like Oracle, DB2 is a plus\r\n• Knowledge of HTML and Web concepts is a plus\r\n• Great attitude, energy and enthusiasm are critical.\r\n\r\n\r\n\r\n\r\n\r\n\r\n

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